Slot Technical Supervisor

Mystic Lake Casino Hotel; Prior Lake (MN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Weekly pay

Health benefits

401(k)

Paid time off

Onsite medical clinics

Pharmacy on site

Tuition reimbursement

Discounts on childcare

Discounts on fuel

Discounts on bus passes

Free uniforms

Job summary

Mystic Lake Casino Hotel in Prior Lake, MN is seeking a Slot Technical Supervisor to lead the Slot Technicians, manage daily tasks, and ensure quality service and regulatory compliance on the floor and bench. You will monitor the gaming system integrity, mentor staff, and perform machine verifications for large jackpots, reporting to the Slot Shift Manager.

This role requires 18+, an Associate Degree in Electronics or equivalent, and proficiency with word processing, spreadsheets, databases and

Qualifications

• Must be 18 years of age or older.
• Associate Degree in Electronics or an equivalent combination of education and Slot repair experience.
• Advanced proficiency with Microsoft Office and email software.
• Valid driver's license may be required with a good driving record.
• Industrial Truck Driving permit may be required (forklift).

Responsibilities

• Supervises Slot Technicians and coordinates daily tasks to ensure quality service and regulatory compliance.
• Monitors and maintains the gaming system to ensure integrity.
• Mentors subordinates and conducts performance appraisals for direct reports.
• Conducts machine verifications for large jackpots and reports to the Slot Shift Manager.

Skills

Team leadership

Mentoring

Customer service

Regulatory compliance

Education

Associate Degree in Electronics

Tools

Word processing

Spreadsheets

Database

Email software

Operating systems

Job description

Come be a leader on our Slots Team! We are looking to add a self-guided leader who is creative, responsible, has high-energy, and is eager to work with other departments and independently. As a Slot Technical Supervisor, you will lead the Slot Technicians and coordinates daily tasks to ensure quality service. Enjoy weekly pay, career growth opportunities, and health benefits! Whatever your career goals may be, let Mystic Lake Casino help get you there!

Job Description

Supervises the Slot Technicians while directing the workflow on the floor and bench to maintain quality of guest service and efficient repairs while ensuring regulatory compliance. Verification level for jackpot above specified amounts.

Empower Your Future: The Work You’ll Lead:

• Supervises Slot Technicians and coordinates daily tasks to ensure quality service. Monitors slot repair activities to ensure compliance with all departmental procedures and regulatory requirements.
• Monitoring and maintenance of the gaming system to ensure its integrity.
• Mentors subordinates and assists in team member training and development. Completes performance appraisals on direct reports.
• Conducts machine verifications for large jackpots and reports results to the Slot Shift Manager before jackpot hand pay. Resolves guest-related machine problems in a prompt, courteous, and professional manner.

Job Requirements:

• Must be 18 years of age or older.
• Associate Degree in Electronics field or a combination of education and Slot repair experience equal to two years.
• Advanced proficiency in word-processing, spreadsheets, database, electronic mail software and operating systems.
• Valid driver's license may be required with a good driving record.
• Industrial Truck Driving permit may be required (forklift).

Outstanding Benefits & Awesome Perks:

• Enjoy competitive weekly pay.
• Outstanding benefits, including health, medical, dental, life and disability insurance.
• Onsite medical clinics and pharmacy.
• 401(k) retirement plan.
• Paid time off.
• Wellness programs.
• Discounts on childcare.
• Discounts on fuel.
• Discounts on bus passes and fitness membership.
• Free uniforms and free uniform cleaning.
• Tuition reimbursement.

Who We Are:

We\'re not just in the business of entertainment; we\'re in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.

Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let\'s create moments that matter, celebrate diversity, and build a brighter future for all.

Be the Experience. Be Bold. Be Mystic.