Slot Technical Supervisor

Mystic Lake; Prior Lake, Northern (MN, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Weekly pay

Medical insurance

Dental insurance

Life and disability insurance

401(k) retirement plan

Paid time off

Wellness programs

Tuition reimbursement

Uniforms and free uniform cleaning

Job summary

Mystic Lake Casino in Prior Lake, MN is seeking a Slot Technical Supervisor to lead the Slot Technicians and coordinate daily tasks, ensuring quality service and efficient repairs on the floor and bench. This role requires strong leadership, technical expertise in electronics, and a drive to maintain regulatory compliance.

You will mentor staff, conduct performance reviews, verify large jackpots, and resolve guest issues promptly, while maintaining the integrity of the gaming system and

Qualifications

• Associate Degree in Electronics field or equivalent experience in Slot repair.
• Advanced proficiency in word-processing, spreadsheets, database, electronic mail software and operating systems.
• Must be 18 years of age or older.
• Valid driver's license may be required with a good driving record.
• Industrial Truck Driving permit may be required (forklift).

Responsibilities

• Supervises Slot Technicians and coordinates daily tasks.
• Monitors slot repair activities for compliance with procedures and regulatory requirements.
• Maintains gaming system integrity.
• Mentors subordinates and conducts performance appraisals.
• Conducts machine verifications for large jackpots and reports results to management.

Skills

Leadership

Team Coordination

Electronics knowledge

Troubleshooting

Regulatory compliance

Education

Associate Degree in Electronics

Tools

Word processing

Spreadsheets

Database

Email software

Operating systems

Job description

Mystic Lake Casino
Prior Lake, MN 55372, USA

Description

Come be a leader on our Slots Team! We are looking to add a self-guided leader who is creative, responsible, has high-energy, and is eager to work with other departments and independently. As a Slot Technical Supervisor, you will lead the Slot Technicians and coordinates daily tasks to ensure quality service. Enjoy weekly pay, career growth opportunities, and health benefits! Whatever your career goals may be, let Mystic Lake Casino help get you there!

Job Description: Supervises the Slot Technicians while directing the workflow on the floor and bench to maintain quality of guest service and efficient repairs while ensuring regulatory compliance. Verification level for jackpot above specified amounts.

Empower Your Future: The Work You’ll Lead:

• Supervises Slot Technicians and coordinates daily tasks to ensure quality service. Monitors slot repair activities to ensure compliance with all departmental procedures and regulatory requirements.
• Monitoring and maintenance of the gaming system to ensure its integrity.
• Mentors subordinates and assists in team member training and development. Completes performance appraisals on direct reports.
• Conducts machine verifications for large jackpots and reports results to the Slot Shift Manager before jackpot hand pay. Resolves guest-related machine problems in a prompt, courteous, and professional manner.

Job Requirements:

• Must be 18 years of age or older.
• Associate Degree in Electronics field or a combination of education and Slot repair experience equal to two years.
• Advanced proficiency in word-processing, spreadsheets, database, electronic mail software and operating systems.
• Valid driver's license may be required with a good driving record.
• Industrial Truck Driving permit may be required (forklift).

Outstanding Benefits & Awesome Perks:

• Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise.
• Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more.
• Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniformsand free uniform cleaning, and tuition reimbursement.

Who We Are:We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small.At Mystic Lake and Little Six, every moment is a chance to be the experience.

Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.

Be the Experience. Be Bold. Be Mystic.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.