Slot Tech Supervisor (Full Time)

Agua Caliente Casinos; Rancho Mirage (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

Agua Caliente Casinos in Rancho Mirage, CA is seeking a skilled Slot Technician Supervisor to lead field operations, supervise slot techs, and ensure reliable game performance.

Responsibilities include maintenance, diagnostics, wiring schematics, and training programs to reduce downtime while controlling costs. The role demands a strong electronics background, clear communication, and on-site availability in a casino environment.

Qualifications

• Strong electronics background and ability to read electrical schematics.
• Experience supervising technicians and leading teams.
• Able to train staff and manage staffing levels.

Responsibilities

• Supervise Slot Technicians during assigned shifts.
• Oversee installation, replacement and maintenance of slot components.
• Schedule staffing and control costs while ensuring uptime.
• Develop training programs and evaluate staff performance.
• Maintain inventory logs and report usage for parts and tools.
• Ensure compliance with internal controls and regulations.

Skills

Team leadership

Electronics knowledge

Scheduling

Training development

English communication

Education

High school diploma or GED

Electronics degree or related training

Tools

Oscilloscope

DMM

CRT testers

Hand tools

Job description

Job Details: Job Location: Agua Caliente Rancho Mirage - Rancho Mirage, CA, Position Type: Full Time, Salary Range: Undisclosed, Job Description Summary

Essential Duties and Responsibilities (other duties may be assigned)

• Supervises new installation, floor movement and removal of slot machines as assigned by the Director and/or Slot Technical Projects Supervisors
• Performs and supervises replacement of chips, logic boards, currency acceptors, coin acceptors and hopper components as necessary.
• Performs maintenance/repair/diagnostics on Slot machines/progressive systems/casino signage and on line tracking systems hardware.
• Responsible for scheduling and reviewing staffing levels to provide optimum service and support while maintaining or controlling cost
• Responsible for the development of the existing staff and for evaluations of employees. Conducts interviews and hires for Slot Technician positions.
• Establish and manage training programs and procedures that effectively control and reduce lost time injuries
• Responsible for reporting in inventory usage to ensure appropriate replacement of parts, equipment, tools and supplies.
• Responsible for completing required daily logs Inventory, duty logs, inventory use and other documentation as required.
• Reports unusual activities or occurrences involving slot equipment to Director.
• Provides excellent guest service.
• Must comply with all applicable ACCRS and SRC System of Internal Controls, Standard Operating Procedures and all Tribal Regulations.

Supervisory Responsibilities

• Directly supervises Slot Technicians during their assigned shift.

Qualifications: Required Education and/or Experienc

• High school diploma or G.E.D.
• 2 year degree in electronics or 2 years slot field related experience and/or training or equivalent combination of education and experience.
• 2 years supervisor experience preferred.
• Must be able to lead and instruct others, organize tasks and complete projects with a minimum of supervision.
• Ability to use standard PC software.
• Experience with operation of standard test equipment (oscilloscope, DMM, CRT testers, etc.), hand held tools.
• Must be able to read electrical schematics and wiring diagrams, understand technical manuals and apply written instructions in field operations.
• Must be able to communicate in English.

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