Slot Operations Lead - Guest Experience & Oversight

Twenty Nine Palms Band of Mission Indians; Twentynine Palms (CA); On-site; USD 62,000 - 88,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Health insurance

Health savings account

Life insurance

Paid time off

Professional development assistance

Tuition reimbursement

Vision insurance

Job summary

Spotlight 29 Casino in Twentynine Palms, CA seeks a Lead Slot Attendant to supervise the Slot Department during the Slot Supervisor's absence and ensure compliance with all gaming standards. You will lead a team, manage overrides, and report daily metrics while delivering the Five Star Experience to guests and teammates.

The role requires a high school diploma, two years of supervisory experience, and the ability to work flexible hours in a fast-paced casino environment.

Qualifications

• High School Degree (or GED).
• Two years of supervisory experience.
• Must pass periodic drug screens and background check.

Responsibilities

• Provide outstanding customer service to guests and employees.
• Lead by example and uphold the Five Star Experience and Service Promise.
• Prepare jackpot and daily reports and related emails.
• Oversee Slot Attendants and enforce department policies.
• Assist Slot Supervisor; communicate issues and maintain smooth shift operations.

Skills

Excellent communication skills

Independent decision-making

Education

High School Degree

Job description

Spotlight 29 Casino in Twentynine Palms, CA seeks a Lead Slot Attendant to supervise the Slot Department during the Slot Supervisor's absence and ensure compliance with all gaming standards. You will lead a team, manage overrides, and report daily metrics while delivering the Five Star Experience to guests and teammates.

The role requires a high school diploma, two years of supervisory experience, and the ability to work flexible hours in a fast-paced casino environment.