Slot Jackpot Specialist

Little-Creek-Casino-Resort

Shelton (CT)

On-site

USD 32,000 - 42,000

Full time

14 days+

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Job summary

Little Creek Casino Resort in Shelton, CT is seeking a Slot Attendant to operate the Slot Change Bank, process Slot Jackpots and Hand Pays, and deliver exceptional guest service in a fast-paced environment. You will monitor slot sections, assist players with machine functions and payouts, handle cash services, and respond to attendant lights while maintaining accuracy and paperwork integrity.

The ideal candidate has a high school diploma or GED, 6 months of customer service experience or cash

Qualifications

High school diploma or GED required.
6 months of customer service or related experience preferred.
Cash handling experience preferred.

Responsibilities

Maintain an accurate count of slot change banks, including paperwork accuracy and efficiency.
Process and assist with accurate payment of Slot Jackpots and Hand Pays, including accuracy and efficiency.
Interact with a high volume of guests in a cheerful and outgoing manner, building good guest relations.
Observe activity within the assigned area, offering assistance to slot players, and instruction on machine functions and payouts.
Respond to attendant lights, refill ticket paper, clear ticket and bill jams as needed.
Provide cash services for guests, including making change, providing payment for machine hand pays, jackpot hand pays and completion of tax forms.