Slot Host: Jackpot Payouts & Guest Experience

Caesars Entertainment; Northern (KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Caesars Entertainment in the United States seeks a team member to consistently provide superior customer service while assisting guests with jackpot payouts and other requests.

You will call-in, pick-up and pay out jackpots; sign for fills; obtain signatures; perform minor repairs; and uphold casino controls and policies. The role emphasizes guest interaction, fast service, and compliance with internal procedures.

Qualifications

• Customer service experience or aptitude.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence and present information clearly.

Responsibilities

• Call-in, pick-up and pay out jackpots.
• Sign for jackpot fills when necessary.
• Obtain authorized signatures on jackpot slips.
• Make minor repairs on slot machines.
• Understand Casino Control Act, regulations, and Caesars policies.

Skills

Customer service

Communication skills

Reading comprehension

Attention to detail

Education

High school diploma or GED

Job description

Caesars Entertainment in the United States seeks a team member to consistently provide superior customer service while assisting guests with jackpot payouts and other requests.

You will call-in, pick-up and pay out jackpots; sign for fills; obtain signatures; perform minor repairs; and uphold casino controls and policies. The role emphasizes guest interaction, fast service, and compliance with internal procedures.