Slot Attendant — Guest Service & Jackpot Payout Pro

Bally’s Corporation; Stateline (NV); On-site; USD 14,000 - 19,000; Full time

Job summary

Bally's Corporation is hiring a Slot Attendant to deliver first‑class guest service, assist with player accounts, and process jackpots in a Nevada gaming environment.

Responsibilities include promoting the players club, enrolling members, and ensuring compliance with Title 31 and Nevada gaming controls while maintaining strong guest relations and offering local dining and entertainment recommendations.

Qualifications

• Previous slot experience preferred.
• Excellent customer service experience.

Responsibilities

• Provides highest level of customer service
• Actively communicates, explains and promotes the players club program to all guests
• Enrolls new members into players club program
• Assists guests with accounts, point redemption and other questions to ensure a favorable gaming experience
• Verifies payoff of hand pays and jackpots; resets slot machines after payoff; minimal machine maintenance
• Recommends company shows, restaurants, and attractions to guests and stays current on Company news and events to answer guests’ questions
• Ensures all slot operations are in compliance with Title 31 and Nevada gaming controls
• Establishes and maintains a professional relationship with new and repeat guests

Skills

Customer service

Communication

Guest relations

Cash handling

Problem solving

Job description

Bally's Corporation is hiring a Slot Attendant to deliver first‑class guest service, assist with player accounts, and process jackpots in a Nevada gaming environment.

Responsibilities include promoting the players club, enrolling members, and ensuring compliance with Title 31 and Nevada gaming controls while maintaining strong guest relations and offering local dining and entertainment recommendations.