Slot Floor Supervisor - Elevate Guest Experience

Caesars Entertainment; Stateline (NV); On-site; USD 42,000 - 68,000; Full time

Job summary

Caesars Entertainment in Stateline, NV is seeking a motivated team member to create an exciting guest experience and cultivate a highly skilled workforce.

You will hire, train, and supervise staff, promote Caesars Rewards loyalty, and resolve guest concerns with professionalism while upholding policy. This role emphasizes integrity, teamwork, and precision in handling transactions in a fast-paced casino environment.

Qualifications

• High School Diploma or equivalent; College Degree preferred.
• Experience in guest contact positions.
• Supervisory experience preferred.
• Proficiency with basic computer programs.
• Ability to handle monetary transactions with accuracy.

Responsibilities

• Builds customer loyalty and delivers superior guest service.
• Hires, trains, motivates, and supervises team members.
• Ensures compliance with policies and procedures.
• Manages jackpots and monetary transactions with accuracy.
• Maintains security of funds and inventory records.

Skills

Guest service skills

Interpersonal skills

Communication skills

Team leadership

Attention to detail

Education

High School diploma or equivalent

College degree preferred

Tools

Windows

Excel

Data entry systems

Job description

Caesars Entertainment in Stateline, NV is seeking a motivated team member to create an exciting guest experience and cultivate a highly skilled workforce.

You will hire, train, and supervise staff, promote Caesars Rewards loyalty, and resolve guest concerns with professionalism while upholding policy. This role emphasizes integrity, teamwork, and precision in handling transactions in a fast-paced casino environment.