Slot Floor Supervisor

Fantasy Springs Resort Casino; Indio (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

The Slot Supervisor at Fantasy Springs Resort Casino oversees Slot Attendants on the casino floor, acting as the first level of management for slot events and performance. They report to the Slot Shift Manager under the Director of Slot Operations.

Responsibilities include supervising staff, coaching, handling jackpots and W-2g reporting, maintaining guest service standards, and ensuring compliance with MICS, TICS and Title 31 regulations to uphold a safe and enjoyable gaming environment.

Qualifications

• Must be at least 21 years old and have a HS diploma or GED.
• Previous slot supervisory experience preferred.
• Good writing, mathematics and decision-making skills required.
• Must be at least 21 years of age and have a High School Diploma or GED equivalent.

Responsibilities

• Process jackpots and W-2g's over $1,200.
• Supervises slot attendants and monitors guest service levels.
• Coaches and counsels slot attendants, including annual reviews.
• Ensure a positive customer experience.
• Ensures compliance with regulations (MICS, TICS, and Title 31).

Skills

Mathematics

Decision making

Written communication

Education

High School Diploma or GED

Job description

The Slot Supervisor at Fantasy Springs Resort Casino oversees Slot Attendants on the casino floor, acting as the first level of management for slot events and performance. They report to the Slot Shift Manager under the Director of Slot Operations.

Responsibilities include supervising staff, coaching, handling jackpots and W-2g reporting, maintaining guest service standards, and ensuring compliance with MICS, TICS and Title 31 regulations to uphold a safe and enjoyable gaming environment.