Slot Floor Guest Experience Associate (Part-Time) - Tips

Ho-Chunk, Inc.; Omaha (NE); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Day One Vesting andCompany

Quarterly Incentive Program

Paid Vacation, Holidays, and Sick Time

Discounted Team Member Meal Program

Job summary

Ho-Chunk, Inc. is seeking a Slot Attendant in Omaha, NE for a part-time role on the casino floor. The position pays $15.00/hour plus tips and emphasizes exceptional guest service and accurate slot machine operation.

Responsibilities include assisting guests with machine play, payouts, and player cards, with adherence to gaming regulations and company policies. Eligible applicants should have prior customer service experience and be able to obtain a Nebraska Gaming License.

Qualifications

• Must be at least 21 years old.
• High School Diploma, GED, or equivalent experience.
• Previous customer service experience.
• Ability to obtain and maintain a Nebraska Gaming License.
• Strong communication and interpersonal skills.

Responsibilities

• Assists guests with slot machine operation and explains game rules, payouts, and jackpots.
• Maintains a visible presence on the gaming floor and promptly responds to guest requests.
• Provides professional, courteous guest service at all times.
• Performs slot machine resets and manual jackpot payouts per procedures and regulations.
• Maintains security of keys, radios, and other equipment.

Skills

Customer service

Communication

Interpersonal skills

Education

High School Diploma or GED

Tools

Mobile devices

Touchscreen technology

Job description

Ho-Chunk, Inc. is seeking a Slot Attendant in Omaha, NE for a part-time role on the casino floor. The position pays $15.00/hour plus tips and emphasizes exceptional guest service and accurate slot machine operation.

Responsibilities include assisting guests with machine play, payouts, and player cards, with adherence to gaming regulations and company policies. Eligible applicants should have prior customer service experience and be able to obtain a Nebraska Gaming License.