Slot Floor Experience Ambassador

Tonkawa Casinos; Oklahoma; Sur place; USD 21 000 - 34 000; Plein temps

Résumé du poste

Tonkawa Casinos in Oklahoma is seeking a Slot Ambassador to uphold the integrity and security of the slot floor while delivering exceptional guest service. You will assist patrons with service needs, verify jackpots, and maintain a friendly, prompt presence on the floor.

On shift, you will monitor machines, process jackpot payments and refunds as directed, and ensure all equipment remains secure and well-maintained. A positive attitude and adherence to casino policies are essential for this role.

Qualifications

• Excellent guest service and communication skills.
• Ability to assist guests promptly and professionally.
• Attention to detail and ability to follow policies.

Responsabilités

• Greets guests and serves as an informational resource on the slot floor.
• Monitors area, verifies jackpots, and completes payout forms.
• Reports machine issues and assists with basic maintenance as directed.
• Keeps floor neat, maintains security of gaming equipment, and supports machine moves.
• Communicates daily activity to oncoming shifts and adheres to casino policies.

Connaissances

Guest service

Communication

Attention to detail

Surveillance awareness

Outils

Slot machines basics

Description du poste

Tonkawa Casinos in Oklahoma is seeking a Slot Ambassador to uphold the integrity and security of the slot floor while delivering exceptional guest service. You will assist patrons with service needs, verify jackpots, and maintain a friendly, prompt presence on the floor.

On shift, you will monitor machines, process jackpot payments and refunds as directed, and ensure all equipment remains secure and well-maintained. A positive attitude and adherence to casino policies are essential for this role.