Slot Floor Concierge – Luxury Resort Guest Service

Monarch-Casino-Resort-Spa-1; Black Hawk (CO); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

Health benefits

Bus transportation

Free parking

Tuition reimbursement

Uniforms provided

Job summary

Monarch Casino Resort Spa in Black Hawk, Colorado is hiring a Slot Attendant. You will monitor slot machines, confirm operability, verify jackpots, and handle ticketing while upholding exceptional guest service and accurate currency transactions.

The role requires strong communication, basic computer skills, and the ability to work various shifts. Full-time status; benefits and a supportive team environment await the right candidate.

Qualifications

• Exceptional guest service with strong verbal communication.
• Above average mathematical ability for currency handling.
• Ability to read and follow procedures and instruction.
• Proficient with basic computer tasks and POS systems.

Responsibilities

• Monitor slot machine performance and casino activity.
• Ensure machines are operable and flagged for repair as needed.
• Verify jackpots and install TITO tickets.
• Process forms and documents per gaming procedures.
• Communicate issues to management at appropriate times.
• Encourage guest sign-ups for player cards.
• Exercise good judgment on time-sensitive information.

Skills

Guest service

Verbal communication

Mathematical ability

Currency handling

Computer basics

English language

Tools

Radio device

Job description

Monarch Casino Resort Spa in Black Hawk, Colorado is hiring a Slot Attendant. You will monitor slot machines, confirm operability, verify jackpots, and handle ticketing while upholding exceptional guest service and accurate currency transactions.

The role requires strong communication, basic computer skills, and the ability to work various shifts. Full-time status; benefits and a supportive team environment await the right candidate.