Slot Attendant — Guest Experience Champion

Monarch Black Hawk, Inc.; United States; Vor Ort; USD 17.000 - 21.000; Vollzeit

Benefits dieser Stelle

Paid time off

Holiday pay

Health insurance

Tuition reimbursement

Bus transportation subsidy

Free parking

Uniforms provided

Career development

Hotel/retail/ spa discounts

Team member events

Zusammenfassung

Monarch Casino Resort Spa in Black Hawk, Colorado is seeking a Slot Attendant. The role involves monitoring slot machines, verifying jackpots, and processing tickets while delivering exceptional guest service.

The position requires strong currency handling, solid math skills, and clear English communication. Full-time shifts, competitive wages with tips, and a supportive team environment are provided.

Qualifikationen

• Must be at least 18 years old and able to obtain/maintain Colorado gaming license.
• Excellent guest service and strong verbal communication skills required.
• Above-average mathematical ability and accurate currency handling.
• Basic computer skills and familiarity with gaming software.
• Ability to use an ear piece radio for communications.
• Ability to speak and write English clearly.
• Ability to stand for long periods and handle physical tasks.

Aufgaben

• Monitor slot machine performance and area conditions.
• Ensure machines are operable and flagged for repair as needed.
• Verify jackpots and process TITO tickets.
• Complete forms and documents per Monarch procedures.
• Communicate issues to management in a timely manner.
• Encourage player card sign-ups and engagement.
• Exercise good judgment on information urgency and dissemination.

Kenntnisse

Guest service

Verbal communication

Math ability

Currency handling

Computer literacy

Radio comms

English language

Customer interaction

Tools

Slot terminals/TITO systems

CPA/Title 31 knowledge

Jobbeschreibung

Monarch Casino Resort Spa in Black Hawk, Colorado is seeking a Slot Attendant. The role involves monitoring slot machines, verifying jackpots, and processing tickets while delivering exceptional guest service.

The position requires strong currency handling, solid math skills, and clear English communication. Full-time shifts, competitive wages with tips, and a supportive team environment are provided.