Guest-Focused Slot Attendant - Fast-Paced Gaming Floor

Tioga-Downs-Casino-Resort; Hoopers Valley (NY); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

On-site daycare

401(k) with immediate vesting

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Sick time

Holiday pay

Tuition reimbursement

Employee discounts

Job summary

Tioga Downs Casino Resort in Nichols, NY, is hiring a Slot Attendant for the gaming floor. This part-time, hourly role focuses on delivering friendly service, processing jackpots, and maintaining equipment and logs in a fast-paced environment.

Ideal candidates will have strong money handling, communication, and customer service skills, with a keen eye for detail and the ability to troubleshoot minor equipment issues. Join a team dedicated to safety and guest satisfaction.

Qualifications

• High school diploma or GED is required.
• Guest service experience is preferred.
• Strong communication and customer service skills.
• Ability to count and handle money quickly and accurately.
• Ability to troubleshoot minor equipment issues.
• Detail-oriented and able to follow procedures.
• Team-oriented and collaborative with colleagues.
• Knowledge of gaming regulations is a plus.
• Willingness to learn and be dependable.

Responsibilities

• Provide friendly service on the gaming floor.
• Pay jackpots, process break bills, and fill printers.
• Perform minor repairs and troubleshoot machines.
• Inspect machines and identify potential problems.
• Maintain logs and documentation per gaming regulations.
• Assist with ATM issues and guest questions.
• Monitor floor for guest safety.
• Communicate with the team to ensure smooth operations.
• Attend meetings and support department information flow.
• Follow all gaming regulations and policies.
• Support Tioga Downs culture, be friendly.
• Perform other duties as assigned.

Skills

Customer service

Money handling

Communication

Attention to detail

Troubleshooting

Team player

Regulatory knowledge

Education

High school diploma or GED

Tools

Basic repairs

Slot machine basics

Job description

Tioga Downs Casino Resort in Nichols, NY, is hiring a Slot Attendant for the gaming floor. This part-time, hourly role focuses on delivering friendly service, processing jackpots, and maintaining equipment and logs in a fast-paced environment.

Ideal candidates will have strong money handling, communication, and customer service skills, with a keen eye for detail and the ability to troubleshoot minor equipment issues. Join a team dedicated to safety and guest satisfaction.