Slot Floor Attendant – Customer Service & Machine Care

Boyd Gaming; Vinton (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Boyd Gaming Corporation is seeking responsible team members to interact with customers and perform slot machine operations and simple maintenance. You will complete transactions, document cash and jackpot payouts, and communicate via two-way radios in a fast-paced casino environment.

Role requires standing for extended periods, ability to lift up to 50 pounds, and maintaining compliance with gaming regulations. Equal opportunity employer with a diverse team and career advancement opportunities.

Qualifications

• Must be at least 21 years of age.
• Knowledge of applicable gaming regulations and company policies.
• Excellent communication and customer service skills.
• Must be able to carry and communicate by two-way radio.
• Must be able to stand and walk for extended periods of time.
• Lift up to fifty pounds.
• Must be able to obtain/maintain necessary licenses/certifications.

Responsibilities

• Develop, apply, and maintain a friendly rapport with customers and employees.
• Perform minor machine maintenance, such as lock/unlock doors, clearing jams, replenishing paper, and resetting machines.
• Complete written department forms to document cash transactions and jackpots.
• Carry and communicate by two-way radio.
• Conduct slot floor activities to protect property and funds; ensure safety and cleanliness of areas.
• Maintain secure key controls at all times.
• Pay and verify jackpot winnings and complete required documentation.

Skills

Customer service

Communication

Two-way radio

Cash handling

Tools

Two-way radio

Job description

Boyd Gaming Corporation is seeking responsible team members to interact with customers and perform slot machine operations and simple maintenance. You will complete transactions, document cash and jackpot payouts, and communicate via two-way radios in a fast-paced casino environment.

Role requires standing for extended periods, ability to lift up to 50 pounds, and maintaining compliance with gaming regulations. Equal opportunity employer with a diverse team and career advancement opportunities.