Full Time Slot Attendant

Tioga-Downs-Casino-Resort; Hoopers Valley (NY); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

On-site daycare

401(k) with immediate vesting

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Sick time

Holiday pay

Tuition reimbursement

Employee discounts

Job summary

Tioga Downs Casino Resort in Nichols, NY, is hiring a Slot Attendant for the gaming floor. This part-time, hourly role focuses on delivering friendly service, processing jackpots, and maintaining equipment and logs in a fast-paced environment.

Ideal candidates will have strong money handling, communication, and customer service skills, with a keen eye for detail and the ability to troubleshoot minor equipment issues. Join a team dedicated to safety and guest satisfaction.

Qualifications

• High school diploma or GED is required.
• Guest service experience is preferred.
• Strong communication and customer service skills.
• Ability to count and handle money quickly and accurately.
• Ability to troubleshoot minor equipment issues.
• Detail-oriented and able to follow procedures.
• Team-oriented and collaborative with colleagues.
• Knowledge of gaming regulations is a plus.
• Willingness to learn and be dependable.

Responsibilities

• Provide friendly service on the gaming floor.
• Pay jackpots, process break bills, and fill printers.
• Perform minor repairs and troubleshoot machines.
• Inspect machines and identify potential problems.
• Maintain logs and documentation per gaming regulations.
• Assist with ATM issues and guest questions.
• Monitor floor for guest safety.
• Communicate with the team to ensure smooth operations.
• Attend meetings and support department information flow.
• Follow all gaming regulations and policies.
• Support Tioga Downs culture, be friendly.
• Perform other duties as assigned.

Skills

Customer service

Money handling

Communication

Attention to detail

Troubleshooting

Team player

Regulatory knowledge

Education

High school diploma or GED

Tools

Basic repairs

Slot machine basics

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Slots Regular Hourly Part-Time Nichols, NY, US

2 days ago Requisition ID: 4794

Are you friendly, energetic, and ready to provide exceptional service on the gaming floor? Looking for a fast-paced role where every day brings something new? Join the team at Tioga Downs and help create an exciting, safe, and enjoyable experience for our guests.

We're seeking a motivated, guest-focusedSlot Attendant to support our Slot Operations team. If you enjoy working with people, have strong attention to detail, and can stay calm and accurate in a busy environment, this is a great opportunity to grow your skills in the gaming industry.

What You'll Do:

• Provide friendly, professional service and assistance to guests throughout the gaming floor
• Pay jackpots, process break bills, and fill ticket printers
• Perform minor repairs and troubleshooting on slot machines and related gaming equipment
• Routinely inspect slot machines and equipment and identify potential problems
• Maintain gaming logs, work tickets, and other required documentation in accordance with gaming regulations
• Answer guest questions and assist with ATM issues and complaints
• Monitor the gaming floor for guest safety and report potential hazards
• Communicate with team members and other departments to help ensure smooth Slot Operations
• Attend scheduled meetings and support the flow of information throughout the department
• Follow all applicable gaming regulations, policies, and procedures
• Promote and demonstrate our"Be the BEST" culture with guests and team members
• Perform other duties as assigned

What We're Looking For:

• High school diploma or GED required
• Previous guest service experience preferred
• Strong communication and customer service skills
• Ability to accurately count and handle money in a fast-paced environment
• Ability to troubleshoot minor equipment issues and perform basic repairs
• Strong attention to detail and ability to follow established procedures
• Ability to work effectively with guests and team members in a busy environment
• Knowledge of gaming regulations is a plus
• Dependable, team-oriented attitude with a willingness to learn

Physical Requirements:

This is an active role that includes standing, walking, sitting, reaching, bending, stooping, kneeling, crouching, and working with hands and tools. You may lift or move up to 25 lbs. regularly, up to 50 lbs. occasionally, and up to 100 lbs. infrequently. The role also requires the ability to see at close and far distances, distinguish colors, and maintain depth and peripheral perception.

You'll work primarily on the gaming floor in a fast-paced environment where noise levels may range from moderate to loud. The position involves working around gaming equipment, computers, and electrical systems. Employees must follow all applicable safety and gaming regulations.

Why Join Tioga Downs?

• On-site employee daycare, 7 days a week from 7 AM-11 PM, with potential subsidy
• 401(k) with 100% immediate vesting
• Paid time off, medical, dental, vision, and life insurance for full-time employees
• Sick time and holiday pay
• Tuition reimbursement for eligible employees
• Employee discounts on hotel stays, dining, spa services, and more