Slot Attendant: Guest Service & Jackpot Payouts

Hard Rock Hotel & Casino Ottawa; Cincinnati (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Benefits package

Job summary

Hard Rock Hotel & Casino Ottawa is seeking a Slot Attendant to support Floor Supervisors, service players at Slot machines, redeem vouchers, and assist with jackpot payments. You will guide players on game rules, make change, and help maintain a safe, clean casino environment.

The position requires a high school diploma or equivalent with at least one year in slot operations, strong math skills, and the ability to balance cash banks. Benefits are provided per status.

Qualifications

• High school diploma or equivalent and a minimum of one year of experience in Slot operations.
• Knowledge of all casino slot machines and games.
• Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
• Must be able to balance cash bank.

Responsibilities

• Responsible for cash banks issued and tickets.
• Assist in the verification and payment of W2G jackpots.
• Makes change for players.
• Provides instructions for SLOT play.
• Promotes positive public/employee relations at all times by providing friendly service to players and being available to meet their needs.
• Reports emergencies such as intoxicated, obnoxious or cheating persons immediately to the supervisor.
• Reports any SLOT machines that are not working, and affixes an “out of order” card to said machines.
• Maintains a clean safe area for guests.
• Pays Jackpots
• Other duties as assigned.

Skills

Slot machine knowledge

Basic math skills

Cash handling

Customer service

Cash balancing

Education

High school diploma or equivalent

Job description

Hard Rock Hotel & Casino Ottawa is seeking a Slot Attendant to support Floor Supervisors, service players at Slot machines, redeem vouchers, and assist with jackpot payments. You will guide players on game rules, make change, and help maintain a safe, clean casino environment.

The position requires a high school diploma or equivalent with at least one year in slot operations, strong math skills, and the ability to balance cash banks. Benefits are provided per status.