Slot Casino Service Representative - Slot Operations

Seminole Hard Rock Support Services; Cincinnati (OH); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

Seminole Hard Rock Support Services in Cincinnati, OH seeks a Slot Attendant to assist Floor Supervisors and service players at Slot machines. You will redeem winning tickets, make change, explain rules, and support jackpot payments while maintaining a clean, welcoming environment.

Responsibilities include handling cash banks, verifying W2G jackpots, guiding players on SLOT play, and ensuring safety and compliance.

Formación

• High school diploma or equivalent and a minimum of one (1) year of experience in Slot operations in a similar position is required.
• Knowledge of all casino slot machines and games is required.
• Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
• Must be able to balance cash bank.

Responsabilidades

• Responsible for cash banks issued and tickets.
• Assist in the verification and payment of W2G jackpots.
• Makes change for players.
• Provides instructions for SLOT play.
• Promotes positive public/employee relations at all times by providing friendly service to players and being available to meet their needs.
• Reports emergencies such as intoxicated, obnoxious or cheating persons immediately to the supervisor.
• Reports any SLOT machines that are not working, and affixes an "out of order" card to said machines.
• Maintains a clean safe area for guests.
• Pays Jackpots
• Other duties as assigned.

Conocimientos

Slot operations

Cash handling

Customer service

Basic math skills

Educación

High school diploma or equivalent

Descripción del empleo

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Slot Attendant

Overview:

The Slot Attendant is responsible for supporting the Floor Supervisors with operational responsibilities. This includes circulating throughout the casino area assigned and servicing player guests on the Slot machines by redeeming winning voucher tickets, making change for players and assisting players with rules of the game and other general issues. They are also responsible for the payment of jackpots and various minor operational/guest service maintenance of machines.

Responsibilities:

• - Responsible for cash banks issued and tickets.
• - Assist in the verification and payment of W2G jackpots.
• - Makes change for players.
• - Provides instructions for SLOT play.
• - Promotes positive public/employee relations at all times by providing friendly service to players and being available to meet their needs.
• - Reports emergencies such as intoxicated, obnoxious or cheating persons immediately to the supervisor.
• - Reports any SLOT machines that are not working, and affixes an "out of order" card to said machines.
• - Maintains a clean safe area for guests.
• - Pays Jackpots
• - Other duties as assigned.

Qualifications:

• - High school diploma or equivalent and a minimum of one (1) year of experience in Slot operations in a similar position is required.
• - Knowledge of all casino slot machines and games are required.
• - Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
• - Must be able to balance cash bank.