Slot Casino Service Representative - Slot Operations

Seminole Hard Rock; Cincinnati (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Benefits package

Job summary

Seminole Hard Rock in Cincinnati is seeking a Slot Attendant to support floor supervisors and assist guests at slot machines. You will handle jackpots payouts, cash banks, and change for players, while delivering friendly, accurate service.

Responsibilities include reporting out-of-order machines, ensuring a clean, safe guest area, and guiding players on SLOT play. A high school diploma and 1 year of slot operations experience are required.

Qualifications

• High school diploma or equivalent is required.
• Knowledge of all casino slot machines and games.
• Must possess basic mathematical skills to include ability to add, subtract, multiply and divide.
• Must be able to balance cash bank.

Responsibilities

• Responsible for cash banks issued and tickets.
• Assist in the verification and payment of W2G jackpots.
• Makes change for players.
• Provides instructions for SLOT play.
• Promotes positive public/employee relations with friendly service to players.
• Reports emergencies such as intoxicated, obnoxious or cheating persons to the supervisor.
• Reports any SLOT machines not working and tags them as out of order.
• Maintains a clean, safe area for guests.
• Pays jackpots and completes other duties as assigned.

Skills

Mathematical skills

Cash handling

Education

High school diploma or equivalent

Tools

Slot machines knowledge

Job description

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Slot Attendant

Overview: The Slot Attendant is responsible for supporting the Floor Supervisors with operational responsibilities. This includes circulating throughout the casino area assigned and servicing player guests on the Slot machines by redeeming winning voucher tickets, making change for players and assisting players with rules of the game and other general issues. They are also responsible for the payment of jackpots and various minor operational/guest service maintenance of machines.

Responsibilities

• Responsible for cash banks issued and tickets.
• Assist in the verification and payment of W2G jackpots.
• Makes change for players.
• Provides instructions for SLOT play.
• Promotes positive public/employee relations at all times by providing friendly service to players and being available to meet their needs.
• Reports emergencies such as intoxicated, obnoxious or cheating persons immediately to the supervisor.
• Reports any SLOT machines that are not working, and affixes an \"out of order\" card to said machines.
• Maintains a clean safe area for guests.
• Pays Jackpots
• Other duties as assigned.

Qualifications

• High school diploma or equivalent and a minimum of one (1) year of experience in Slot operations in a similar position is required.
• Knowledge of all casino slot machines and games are required.
• Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
• Must be able to balance cash bank.