Slot Attendant (Dual Rate)

Rising Star Casino; Rising Sun (IN); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Rising Star Casino is seeking personnel to monitor slot machines, assist with payouts, and restock TITO printers on the casino floor. The role includes registering players for Reward Card Accounts and ensuring adherence to internal controls.

Candidates should have high school education, strong math, communication, and computer skills, with the ability to work in a fast-paced environment and lift up to 55 lb. Indiana Gaming Commission license may be required.

Qualifications

• Experience in customer service required.
• Ability to read and follow internal controls and procedures.
• Capable of working in a fast-paced casino environment.

Responsabilités

• Monitor slot machines and assist with payouts and restocking.
• Assist in signing up players for Reward Card Accounts.
• Provide customer service and circulate the casino floor to engage guests.
• Report violations and adhere to security policies.

Connaissances

Math skills

Communication

Computer skills

Customer service

Formation

High school diploma or equivalent

Outils

ACSC computer functions

Description du poste

Description

Essential Job Functions:

• Monitor the operation of slot machines and participate in the payout of manual jackpots and restocking TITO printers.
• Ability to understand and apply Company internal controls, policy and procedure.
• Protect company assets.
• Compliance with Title 31, to include: Multiple Transaction Logs, Currency Transaction Reports, Suspicious Activity Reports W2Gs, etc.
• Ability to meet tasks and responsibilities as assigned by the Marine and/or Security departments during times of emergency or otherwise.
• Sign new players up for Reward Card Accounts.
• Utilize ACSC computer functions i.e., making Reward cards, point redemption and issuing comps.
• Make reservations for quests.
• Knowledge of all amenities, events and promotions throughout the property.
• Circulate through the casino floor and has a positive interaction with the customers.
• Provide service to internal and external customers which reflect the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.)
• Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy.

Job Qualifications:

• Experience Required: Customer Service Experience
• Education Required: High school diploma or equivalent.
• Skills, Knowledge and/or Abilities Required: Good math skills; ability to communicate effectively with guests and employees; and computer skills. Ability to work in a fast paced environment and follow directions amid distractions.
• Licenses, Certifications, Bonding, and/or Testing Required: Indiana Gaming Commission Occupational License - Level 2.
• Other Specialized Requirements: Ability to move around casino floor during entire shift; ability to work any shift; ability to lift and carry up to 55 lb. on a regular basis.

Qualifications

Education

Required

High School or better.

Experience

Required

Experience Required: Customer Service Experience

Licenses & Certifications

Required

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.