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Benefits offered by this job
Complimentary Monarch Mountain season pass
Flexible work schedule
Fun working environment
Job summary
A local ski resort organization is seeking a Monarch Experience Specialist to join their team for the winter season. The ideal candidate will embody enthusiasm for the mountains and provide excellent customer service while booking resort services. Responsibilities include taking inbound calls, maintaining knowledge of services, and collaborating with colleagues. This role requires a flexible schedule, with compensation starting at $19/hr and opportunities for a fun, ski-oriented work environment.
Qualifications
Legal citizen of the United States or possess work permit.
Basic to advanced computer skills are needed.
Ability to work in adverse weather conditions at high elevations.
Responsibilities
Take inbound calls and provide world-class service to guests.
Maintain knowledge of Monarch Mountain and available products.
Cross-train with various resort services desks.
Skills
Excellent communication
Attention to detail
Customer service
Sales skills
Teamwork
Adaptability to high-pressure environment
Education
High School Diploma or GED
College degree preferred
Tools
Multiple software applications
Job description
A local ski resort organization is seeking a Monarch Experience Specialist to join their team for the winter season. The ideal candidate will embody enthusiasm for the mountains and provide excellent customer service while booking resort services. Responsibilities include taking inbound calls, maintaining knowledge of services, and collaborating with colleagues. This role requires a flexible schedule, with compensation starting at $19/hr and opportunities for a fun, ski-oriented work environment.