Ski Resort Reservations Specialist

Priority Dispatch Corp.; Salida (CO); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Monarch Season Pass

Employee benefits

Job summary

Monarch Mountain in Colorado seeks a Monarch Experience Specialist to handle inbound guest calls and reservations, and to upsell resort services. You will work in a fast-paced environment, maintaining product knowledge and delivering world-class customer service.

The role requires strong communication, attention to detail, and the ability to work weekends and holidays. A seasonal, winter schedule with competitive compensation and a Monarch Season Pass is offered.

Qualifications

• Must be 18 years or older.
• Legal work status in the United States.
• High School Diploma or GED required.

Responsibilities

• Take inbound calls and assist guests with reservations.
• Maintain knowledge of Monarch Mountain products and services.
• Upsell products and assist with retail, rentals, lessons, and lift tickets.
• Provide world-class service and accurate information to guests.
• Collaborate with team to ensure smooth operations and scheduling.

Skills

Communication

Customer service

Sales

Teamwork

Attention to detail

Computer skills

Education

High School Diploma or GED

Job description

Monarch Mountain in Colorado seeks a Monarch Experience Specialist to handle inbound guest calls and reservations, and to upsell resort services. You will work in a fast-paced environment, maintaining product knowledge and delivering world-class customer service.

The role requires strong communication, attention to detail, and the ability to work weekends and holidays. A seasonal, winter schedule with competitive compensation and a Monarch Season Pass is offered.