Sleep Wellness Scheduler & Patient Experience Lead

Blanchard Valley Regional Health Center; Findlay (OH); On-site; USD 30,000 - 42,000; Full time

Job summary

Blanchard Valley Regional Health Center in Findlay, OH is seeking an Administrative Support to coordinate patient appointments, registrations and office operations within the medical practice.

The role focuses on EMR-based scheduling, patient intake, eligibility reviews and ensuring clear communication with patients while upholding privacy and service standards. This position offers daily on-site work with potential for process improvements and teamwork across the BVHS network.

Qualifications

• High school diploma or GED.
• Proficiency with technology, applications and office equipment.
• Position may require working at different BVMP practices as needed.
• Positive service-oriented interpersonal and communication skills.
• Must comply with BVHS privacy policies and procedures.
• Must demonstrate knowledge of growth and development principles for patient populations.

Responsibilities

• Schedule and manage patient appointments using EMR; manage the provider's daily schedule.
• Accurately complete the registration process.
• Document management, referrals, prior authorizations and benefits validation.
• Responsible for payment collection.
• Open and set up the office for the day; stock office supplies.
• Maintain patient waiting area cleanliness.
• Uphold patient experience and BVHS mission, vision and values.
• Willingness to participate in process improvement.
• Other duties as assigned.

Skills

Interpersonal communication

Tech proficiency

Customer service

EMR experience

Education

High school diploma / GED

Tools

Office equipment

Job description

Blanchard Valley Regional Health Center in Findlay, OH is seeking an Administrative Support to coordinate patient appointments, registrations and office operations within the medical practice.

The role focuses on EMR-based scheduling, patient intake, eligibility reviews and ensuring clear communication with patients while upholding privacy and service standards. This position offers daily on-site work with potential for process improvements and teamwork across the BVHS network.