Sleep Study Scheduling & Patient Care Coordinator

Persante Health Care; Mount Laurel Township (NJ); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Persante Health Care in Mount Laurel, NJ, is seeking a Patient Care Coordinator to support sleep study scheduling and patient coordination, acting as a liaison among patients, physician practices, hospitals, and payors.

Open to candidates living in Connecticut, the role emphasizes accurate workflows, regulatory compliance, and a positive patient experience in a fast-paced environment.

Qualifications

• 2–4 years of customer service experience.
• Experience in healthcare setting preferred.
• Strong organizational skills and attention to detail.
• Effective verbal and written communication skills.
• Open to Connecticut-based candidates.

Responsibilities

• Receive and enter sleep study orders into designated systems and ensure medical necessity aligns with documented symptoms and physician orders.
• Schedule patients for sleep studies in a timely manner and per company policy.
• Obtain and verify demographic and medical information during scheduling.
• Inform, educate, and respond to patient and physician questions regarding the sleep study process.
• Communicate information from patients, physician offices, and hospitals to internal teams.
• Review and verify source materials to ensure accuracy and completeness per Medicare and payer standards.
• Follow up to correct or complete missing or inaccurate information as needed.
• Perform duties in compliance with HIPAA guidelines and company policies.
• Support cross-training initiatives including coverage of other Patient Care Coordinator functions.
• Perform additional operational tasks to support departmental workflows.

Skills

Customer service

Healthcare experience

Communication skills

Organization

Detail oriented

Job description

Persante Health Care in Mount Laurel, NJ, is seeking a Patient Care Coordinator to support sleep study scheduling and patient coordination, acting as a liaison among patients, physician practices, hospitals, and payors.

Open to candidates living in Connecticut, the role emphasizes accurate workflows, regulatory compliance, and a positive patient experience in a fast-paced environment.