Patient Care Coordinator - Scheduling & Front Desk Expert

Critical Care Pulmonary and Sleep Associates; Lakewood (CO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Critical Care Pulmonary and Sleep Associates in Lakewood, CO is seeking a Patient Care Coordinator to join our clinic staff team. The primary function is scheduling, frontline communication with patients, and ensuring smooth day-to-day operations.

The role requires a high school diploma or GED, medical office front desk experience, HIPAA awareness, and strong typing, Office and EMR proficiency. This position offers competitive pay and comprehensive benefits.

Qualifications

• High school diploma or GED required.
• Medical office front desk experience.
• Patient centered focus.
• Respect patient privacy by maintaining confidentiality in accordance with HIPAA requirements.
• Medical terminology knowledge.
• Typing speed of at least 50-80 WPM with excellent accuracy.
• Proficient in Microsoft Office and EMR systems.
• Excellent verbal and written communication skills.

Responsibilities

• Contact patients to schedule new patient and follow-up appointments.
• Manage patient referrals and contact PCP regarding referrals as needed.
• Check patients in and out for their appointments.
• Verify patient insurance information and coverage.
• Collect patient payments at point of service.
• Prepare charts for new patients and follow up patients.
• Establish patient follow-up reminder recalls in EMR.
• Manage incoming and outgoing fax communication.
• Answer incoming phone calls, return voicemails, and route calls to appropriate staff members.
• Schedule hospital procedures as needed (Bronchoscopy, E-BUS, Thoracentesis, etc.)
• Obtain patients medical records as needed.
• Assist patients with web portal login information.
• Other duties as assigned by Clinic Leadership.

Skills

Typing speed 50-80 WPM

Medical terminology knowledge

Excellent verbal and written communic.

HIPAA privacy knowledge

Education

High school diploma or GED

Tools

Microsoft Office

EMR systems

Job description

Critical Care Pulmonary and Sleep Associates in Lakewood, CO is seeking a Patient Care Coordinator to join our clinic staff team. The primary function is scheduling, frontline communication with patients, and ensuring smooth day-to-day operations.

The role requires a high school diploma or GED, medical office front desk experience, HIPAA awareness, and strong typing, Office and EMR proficiency. This position offers competitive pay and comprehensive benefits.