Sleep Study Scheduler – Patient Care & Scheduling

Pivotal Health; Simi Valley (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with eligible participation

Paid Time Off (PTO)

Paid Holidays

Life Insurance

Employee Assistance Program (EAP)

Professional Development and Training

Job summary

Pivotal Health in Simi Valley, CA seeks a Home Sleep Study Patient Scheduler to coordinate home sleep studies, manage referrals, and ensure a smooth patient experience from scheduling to device shipment.

Ideal candidate has strong communication, organizational skills, and a customer-service mindset in a fast-paced healthcare setting. In-person, full-time role with comprehensive benefits.

Qualifications

• Experience in medical scheduling or healthcare office preferred.
• Knowledge of medical insurance plans, benefits and coverage.
• Ability to read and follow physician orders.
• Familiarity with sleep study protocols and procedures.

Responsibilities

• Contact patients referred for home sleep testing and explain the sleep study process.
• Review insurance coverage, benefits, and financial responsibilities with patients.
• Answer patient questions and provide exceptional customer service.
• Coordinate and schedule shipments of home sleep testing devices.
• Maintain accurate patient records and scheduling documentation.
• Protect patient privacy and comply with HIPAA regulations.
• Participate in training, quality improvement initiatives, and company meetings as needed.
• Perform additional duties assigned by leadership.

Skills

Communication skills

Organizational skills

Customer service

Attention to detail

Medical scheduling experience

Tools

Microsoft Office

Job description

Pivotal Health in Simi Valley, CA seeks a Home Sleep Study Patient Scheduler to coordinate home sleep studies, manage referrals, and ensure a smooth patient experience from scheduling to device shipment.

Ideal candidate has strong communication, organizational skills, and a customer-service mindset in a fast-paced healthcare setting. In-person, full-time role with comprehensive benefits.