Sleep Study Coordinator - On-site & Travel

PACM, Inc.; Orange (CT); On-site; USD 52,000 - 66,000; Full time

Job summary

PACM, Inc. in Orange, CT is seeking a Sleep Study Coordinator to manage referrals, schedule in-lab and home studies, verify insurance, obtain prior authorizations, and liaise with patients and providers to ensure a seamless care pathway from referral to testing.

The role travels weekly between Orange and Guilford locations with reliable transportation required. The position requires EMR experience (EPIC preferred) and a background in healthcare administration or related field, with strong

Qualifications

• Associate degree in healthcare administration or related field is required.
• Minimum of 2 years healthcare administrative, scheduling, referral coordination or insurance authorization experience.
• Experience with insurance verification and prior authorization processes.
• EMR experience, preferably EPIC.
• Strong organizational, communication and customer service skills.

Responsibilities

• Coordinate and manage sleep study referrals from providers and schedule in-lab and home studies promptly.
• Ensure all required documentation, clinical notes and orders are obtained prior to scheduling.
• Monitor referral and testing work queues to ensure timely completion and track status from referral through result.
• Coordinate follow-up appointments with providers after testing and communicate instructions to patients.
• Verify patient insurance eligibility and benefits for sleep-related services; obtain prior authorizations.
• Submit required documentation to carriers and monitor authorization status; address denials and requests.
• Maintain accurate EMR documentation of verification and authorization activity; serve as primary patient contact.
• Respond to patient inquiries promptly, educate on testing procedures and next steps; collaborate with providers and nursing staff.
• Maintain accurate patient records and scheduling information; generate reports and track KPIs related to scheduling and approvals.
• Ensure documentation meets organizational, payer and regulatory requirements; participate in quality improvement initiatives.

Skills

Organization

Communication

Customer service

Payer requirements knowledge

Multitasking

Education

Associate degree in healthcare administration

High school diploma or equivalent

Experience in sleep medicine

Tools

EPIC EMR

Microsoft Office

Job description

PACM, Inc. in Orange, CT is seeking a Sleep Study Coordinator to manage referrals, schedule in-lab and home studies, verify insurance, obtain prior authorizations, and liaise with patients and providers to ensure a seamless care pathway from referral to testing.

The role travels weekly between Orange and Guilford locations with reliable transportation required. The position requires EMR experience (EPIC preferred) and a background in healthcare administration or related field, with strong