Sleep Specialist - Uncapped Commissions & 401(k) Match

Mattress Firm Inc.; Yukon (OK); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health resources

Medical, dental, prescription, vision

Paid-on-demand pay

Employee discounts on sleep products

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store customer experience by acting as a trusted sleep authority and guiding shoppers to the right products for better sleep. You will use digital tools to support selling programs and create a seamless omnichannel environment that centers the customer.

Drive personal sales performance and KPIs while upholding company values, building lasting relationships, and assisting customers before and after purchase.

Responsibilities

• The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
• Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.
• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store customer experience by acting as a trusted sleep authority and guiding shoppers to the right products for better sleep. You will use digital tools to support selling programs and create a seamless omnichannel environment that centers the customer.

Drive personal sales performance and KPIs while upholding company values, building lasting relationships, and assisting customers before and after purchase.