Sleep Solutions Specialist — Uncapped Commission

Mattress Firm; Jensen Beach (FL); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

401(k) with employer matching

Get paid on-demand

Employee discounts on Mattress Firm

Job summary

Mattress Firm is hiring Sleep Experts to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the best mattress choices. You’ll use digital tools and support a seamless omnichannel experience, placing the customer at the center of every interaction.

The role emphasizes delivering best-in-class product knowledge, building relationships, driving sales against KPIs, and participating in the company’s commission-based earnings with a 401(k) match.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is hiring Sleep Experts to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the best mattress choices. You’ll use digital tools and support a seamless omnichannel experience, placing the customer at the center of every interaction.

The role emphasizes delivering best-in-class product knowledge, building relationships, driving sales against KPIs, and participating in the company’s commission-based earnings with a 401(k) match.