Sleep Expert - Uncapped Commissions & 401(k) Match

Mattress Firm Inc.; Pasadena (MD); On-site; USD 60,000 - 73,000; Full time

Benefits offered by this job

401(k) matching

Health, dental, vision plans

Mental health and life resources

Employee discounts on products

On-the-job training and career growth

Job summary

Mattress Firm Inc. is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the best mattress choices. You’ll use digital tools to support omnichannel selling and contribute to a high-energy, customer-centric environment.

The role focuses on building relationships, delivering product knowledge, and driving sales performance with a strong emphasis on customer satisfaction and team collaboration.

Qualifications

• Retail sales experience and strong customer service skills.
• Ability to meet sales KPIs and drive revenue.
• Knowledge of mattress products and sleep solutions.
• Strong communication and relationship-building abilities.

Responsibilities

• Assist customers in selecting the right mattress and sleep solutions.
• Promote Mattress Firm selling programs using digital tools.
• Support a seamless omnichannel shopping experience for customers.
• Handle after-sale follow-up and deliver reminders as needed.

Skills

Sales experience

Customer service

Product knowledge

Relationship building

Digital tools

Tools

CRM software

POS systems

Job description

Mattress Firm Inc. is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the best mattress choices. You’ll use digital tools to support omnichannel selling and contribute to a high-energy, customer-centric environment.

The role focuses on building relationships, delivering product knowledge, and driving sales performance with a strong emphasis on customer satisfaction and team collaboration.