Sleep Health Sales Specialist

Pivotal Health; Baltimore (MD); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) match

Life insurance

Employee assistance

Job summary

Pivotal Health is seeking a sales-focused role to help patients take action on their health. You will build trust, handle objections, and guide referred patients to say yes to better sleep and overall well-being. This is not cold selling; you’ll convert referrals with clear explanations and empathy.

Schedule is Monday–Friday, 11:30 AM–8:00 PM. You will document interactions in CRM, collaborate with internal teams, and enjoy benefits while growing with a national sleep health leader.

Qualifications

• High school diploma or equivalent
• 1–2 years sales or customer-facing experience (retail, restaurant, hospitality, or call center preferred)
• Customer-first mindset with a passion for helping people
• Able to work independently in a fast-paced environment

Responsibilities

• Handle inbound and outbound calls with patients referred for home sleep testing
• Quickly build rapport and create a positive, engaging experience
• Explain testing process, equipment, and insurance clearly
• Close patients on moving forward and collect upfront payments
• Document interactions and outcomes in CRM systems
• Partner with internal teams to ensure a smooth, high-quality patient experience

Skills

Sales professional

Retail sales

Inside sales

Communication

Education

High school diploma or equivalent

Job description

Pivotal Health is seeking a sales-focused role to help patients take action on their health. You will build trust, handle objections, and guide referred patients to say yes to better sleep and overall well-being. This is not cold selling; you’ll convert referrals with clear explanations and empathy.

Schedule is Monday–Friday, 11:30 AM–8:00 PM. You will document interactions in CRM, collaborate with internal teams, and enjoy benefits while growing with a national sleep health leader.