Sleep Expert: Uncapped Commissions & Customer Impact

Mattress Firm Inc.; Manassas (VA); On-site; USD 56,000 - 62,000; Full time

Benefits offered by this job

401(k) match

Medical benefits

Dental benefits

Vision benefits

Employee discounts

On-the-job training

Job summary

Mattress Firm Inc. is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the right mattress with product knowledge and personalized recommendations. You’ll contribute to an engaging omnichannel environment and strive to exceed sales targets.

The role offers uncapped commissions, 401(k) with employer matching, and comprehensive benefits. Expect on-site work with opportunities for growth and a strong focus on customer

Qualifications

• Provide excellent customer service to help customers find their dream mattress.
• Sell and promote products using best-in-class selling programs and digital tools.
• Demonstrate product knowledge to answer questions and close sales.

Responsibilities

• Elevate the in-store experience by acting as a trusted sleep authority.
• Drive individual sales performance and KPIs while upholding company values.
• Maintain customer relationships before and after purchase, including delivery reminders.

Skills

Customer service

Sales

Product knowledge

Communication

Job description

Mattress Firm Inc. is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the right mattress with product knowledge and personalized recommendations. You’ll contribute to an engaging omnichannel environment and strive to exceed sales targets.

The role offers uncapped commissions, 401(k) with employer matching, and comprehensive benefits. Expect on-site work with opportunities for growth and a strong focus on customer