Sleep Expert: Uncapped Commissions & Career Growth

Mattress Firm; Ellsworth (ME); On-site; USD 64,000 - 78,000; Full time

Benefits offered by this job

401(k) match

Health benefits

Paid on demand pay

Employee discounts

Career growth

Job summary

Mattress Firm seeks Sleep Experts to assist customers in selecting dream mattresses, delivering an exceptional in-store experience. You will cultivate relationships, provide product information, and help customers achieve better sleep, with uncapped commissions and 401(k) match as part of the compensation package.

The role emphasizes customer service, sales performance, and collaboration with the team to meet KPIs while supporting company initiatives and promotions.

Qualifications

• Experience delivering consultative in-store service to customers.
• Ability to explain product benefits and features clearly.
• Strong interpersonal skills and team collaboration.

Responsibilities

• Create an environment centered on the customer and cultivate relationships.
• Provide product knowledge and solutions to customers.
• Drive sales performance and track KPIs aligned with company goals.
• Maintain customer relationships during and after purchase, including follow-ups.
• Monitor competitors and stay aware of market promotions.
• Utilize social media to boost brand awareness and sales.

Skills

Customer service

Sales

Product knowledge

Relationship building

Tools

CRM software

Job description

Mattress Firm seeks Sleep Experts to assist customers in selecting dream mattresses, delivering an exceptional in-store experience. You will cultivate relationships, provide product information, and help customers achieve better sleep, with uncapped commissions and 401(k) match as part of the compensation package.

The role emphasizes customer service, sales performance, and collaboration with the team to meet KPIs while supporting company initiatives and promotions.