Sleep Expert - Uncapped Commissions & 401(k) Match

Mattress Firm Inc.; Thomasville (NC); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

401(k) with employer matching

Get paid on-demand

Employee discounts on sleep products

Job summary

Mattress Firm in Thomasville, NC is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the best mattress solutions. You’ll execute selling programs with digital tools, support a seamless omnichannel experience, and build lasting relationships with customers.

Responsibilities include providing product knowledge, driving sales performance and KPIs, maintaining customer relationships after purchase, and staying aware of

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).

Job description

Mattress Firm in Thomasville, NC is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the best mattress solutions. You’ll execute selling programs with digital tools, support a seamless omnichannel experience, and build lasting relationships with customers.

Responsibilities include providing product knowledge, driving sales performance and KPIs, maintaining customer relationships after purchase, and staying aware of