Sleep Expert | Uncapped Commissions & 401(k) Match

Mattress Firm Inc.; South Lockport (NY); On-site; USD 49,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Medical insurance

Dental insurance

Vision insurance

Employee discounts

On-the-job training

Mental health resources

Job summary

Mattress Firm Inc. is seeking Sleep Experts to elevate the in-store experience by acting as a trusted sleep authority and delivering best-in-class product knowledge. You will engage customers, drive sales, and support a seamless omnichannel experience, putting the customer at the center of every interaction.

The role emphasizes strong relationship-building, performance against KPIs, and utilization of digital tools to enhance the shopping journey.

Qualifications

• Provide exceptional customer service and product recommendations.
• Maintain relationships and resolve issues post-purchase.
• Meet and exceed sales KPIs while upholding company values.

Responsibilities

• Elevate in-store experience as a trusted sleep authority.
• Drive sales through uncapped commissions and digital tools.
• Support omnichannel experiences and deliver strong customer care.
• Lift 50+ pounds.

Skills

Customer service

Sales

Product knowledge

Tools

POS system

Job description

Mattress Firm Inc. is seeking Sleep Experts to elevate the in-store experience by acting as a trusted sleep authority and delivering best-in-class product knowledge. You will engage customers, drive sales, and support a seamless omnichannel experience, putting the customer at the center of every interaction.

The role emphasizes strong relationship-building, performance against KPIs, and utilization of digital tools to enhance the shopping journey.