Sleep Expert – Uncapped Commission Mattress Sales

Mattress Firm, Inc.; Frankfort (KY); On-site; USD 49,000 - 61,000; Full time

Benefits offered by this job

401(k) match

Medical & dental coverage

Vision coverage

Mental health resources

On-demand pay

Employee discounts

Job summary

Mattress Firm is seeking a Sleep Expert in Frankfort, KY to enhance the in-store experience by serving as a trusted sleep authority and product specialist. You’ll drive personal sales performance, support omnichannel initiatives, and cultivate lasting customer relationships.

The role emphasizes excellent service, product knowledge, and teamwork with store initiatives. The position offers uncapped commissions, a 401(k) match, and comprehensive medical/dental/vision benefits.

Qualifications

• Customer-centric selling approach and relationship cultivation.
• Provide technical and product information to customers.
• Drive sales performance and KPIs with company programs.
• Maintain customer relationships post-purchase (delivery reminders, etc.).
• Monitor competitors and advertising to inform sales.
• Leverage social media to boost brand awareness and sales.
• Lift, push, or pull 50+ pounds as part of store duties.

Responsibilities

• Elevate the in-store customer experience as a trusted sleep expert.
• Demonstrate product knowledge and explain features/benefits.
• Execute Mattress Firm selling programs using digital tools.
• Support omnichannel shopping to create a seamless customer journey.
• Maintain ongoing customer relationships and resolve issues.

Skills

Customer service

Sales

Relationship building

Product knowledge

Omnichannel selling

Social media

Tools

CRM or sales tools

Job description

Mattress Firm is seeking a Sleep Expert in Frankfort, KY to enhance the in-store experience by serving as a trusted sleep authority and product specialist. You’ll drive personal sales performance, support omnichannel initiatives, and cultivate lasting customer relationships.

The role emphasizes excellent service, product knowledge, and teamwork with store initiatives. The position offers uncapped commissions, a 401(k) match, and comprehensive medical/dental/vision benefits.