Sleep Expert: Uncapped Commission & Career Growth

Mattress Firm Inc.; Durham (NC); On-site; USD 41,000 - 59,000; Full time

Benefits offered by this job

401(k) match

On-the-job training

Medical, dental, vision plans

Employee discounts

Uncapped commissions

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store customer experience by acting as a trusted sleep authority and guiding customers to the right mattress. You will learn product knowledge, support omnichannel selling, and drive sales while delivering exceptional service.

Benefits include on-the-job training, 401(k) match, health plans, employee discounts, and uncapped commissions.

Qualifications

• Provide technical and product knowledge to customers as a sleep authority.
• Maintain relationships by addressing issues and sending delivery reminders.
• Drive sales performance and KPIs while upholding company values.

Responsibilities

• Elevate in-store experience and create an engaging environment.
• Execute selling programs using digital tools and omnichannel support.
• Manage post-purchase follow-up and customer communications.
• Stay aware of competitors' offerings and promotions.
• Lift, push, or pull 50+ pounds as needed.

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store customer experience by acting as a trusted sleep authority and guiding customers to the right mattress. You will learn product knowledge, support omnichannel selling, and drive sales while delivering exceptional service.

Benefits include on-the-job training, 401(k) match, health plans, employee discounts, and uncapped commissions.