Sleep Expert: Uncapped Commissions & Growth

Mattress Firm Inc.; Oshkosh (WI); On-site; USD 43,000 - 54,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, vision plans

Employee discounts on sleep products

On-the-job training

Job summary

Mattress Firm is seeking a Sleep Expert to elevate in-store experiences by serving as a trusted sleep authority. You will provide product knowledge and support a seamless omnichannel experience with customers.

Focus on driving sales performance, nurturing relationships, and resolving post-purchase issues while staying informed on competitors and promotions. Attractive benefits accompany the role.

Qualifications

• Customer service experience and ability to build relationships.
• Strong communication and upsell skills.
• Knowledge of products to inform customers and answer questions.

Responsibilities

• Elevate the customer's in-store experience by acting as a sleep authority.
• Provide technical and product knowledge to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while upholding company values.

Skills

Customer service

Sales-driven

Communication

Product knowledge

Job description

Mattress Firm is seeking a Sleep Expert to elevate in-store experiences by serving as a trusted sleep authority. You will provide product knowledge and support a seamless omnichannel experience with customers.

Focus on driving sales performance, nurturing relationships, and resolving post-purchase issues while staying informed on competitors and promotions. Attractive benefits accompany the role.