Sleep Expert: Uncapped Commission & 401(k) Match

Mattress Firm, Inc.; Flat Rock (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and van

Job summary

Mattress Firm Sleep Experts are at the heart of creating an exceptional in-store experience, helping customers find the dream mattress and achieve better sleep. The role emphasizes technical product knowledge, relationship-building, and driving sales within a supportive omnichannel framework.

Earn base pay with uncapped commissions and a 401(k) match, with growth opportunities and benefits including health plans and employee discounts.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm Sleep Experts are at the heart of creating an exceptional in-store experience, helping customers find the dream mattress and achieve better sleep. The role emphasizes technical product knowledge, relationship-building, and driving sales within a supportive omnichannel framework.

Earn base pay with uncapped commissions and a 401(k) match, with growth opportunities and benefits including health plans and employee discounts.