Sleep Expert & Sales Pro — Uncapped Commissions

Mattress Firm, Inc.; Indianapolis (IN); Vor Ort; USD 49.000 - 60.000; Vollzeit

Zusammenfassung

Mattress Firm is recruiting a Sleep Expert to provide product knowledge, build strong customer relationships, and drive personalized sales in our showroom. You will act as a product authority, guide customers to the right mattress, and pursue store KPIs with a customer-centric approach.

You will engage with shoppers, manage post-sale follow-ups, and stay aware of competitors and promotions while leveraging social media to boost brand visibility.

Qualifikationen

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Aufgaben

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Kenntnisse

Customer relationships

Product knowledge

Sales performance

KPIs

Brand awareness

Social media

Lifting ability

Jobbeschreibung

Mattress Firm is recruiting a Sleep Expert to provide product knowledge, build strong customer relationships, and drive personalized sales in our showroom. You will act as a product authority, guide customers to the right mattress, and pursue store KPIs with a customer-centric approach.

You will engage with shoppers, manage post-sale follow-ups, and stay aware of competitors and promotions while leveraging social media to boost brand visibility.