Sleep Expert - High Earnings, Growth & Benefits

Mattress Firm Inc.; Illinois; Hybrid; USD 57,000 - 70,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, vision plans

Employee discounts on Mattress Firm"

Get paid on-demand

Job summary

Mattress Firm in Montgomery, Illinois is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority, recommending best-in-class products, and driving sales with uncapped commissions. You’ll support a seamless omnichannel customer journey and maintain relationships from purchase through delivery.

The role emphasizes product knowledge, strong customer service, and achieving sales KPIs in a fast-paced retail environment.

Qualifications

• Retail sales experience preferred.
• Strong customer service and communication skills.
• Ability to work in a fast-paced environment.
• Lift, push, or pull 50+ pounds.

Responsibilities

• Create an engaging in-store experience and recommend products to customers.
• Meet and exceed personal sales goals and KPIs.
• Maintain store standards and display product knowledge.
• Engage with customers to resolve issues and confirm delivery reminders.

Skills

Customer service

Sales

Product knowledge

Communication

Job description

Mattress Firm in Montgomery, Illinois is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority, recommending best-in-class products, and driving sales with uncapped commissions. You’ll support a seamless omnichannel customer journey and maintain relationships from purchase through delivery.

The role emphasizes product knowledge, strong customer service, and achieving sales KPIs in a fast-paced retail environment.