Sleep Expert - Sales: Uncapped Earnings & 401k Match

Mattress Firm; Keene (NH); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vis

Get paid on-demand

Employee discounts on mattress

Job summary

Mattress Firm seeks a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the right products. You will use digital tools to support an omnichannel shopping experience, placing the customer at the center of every interaction.

The role emphasizes product knowledge, relationship-building, and achieving sales KPIs while aligning with company values and initiatives. Enjoy growth opportunities and a performance-based pay structure.

Qualifications

• Create an in-store experience centered on the customer
• Provide product knowledge as a sleep authority
• Drive sales performance and KPIs
• Maintain relationships with customers after purchase
• Stay aware of competitor offerings
• Leverage social media to raise brand awareness

Responsibilities

• Create an environment where the customer is at the center by building relationships.
• Provide technical and product knowledge information to customers.
• Drive individual sales performance and KPIs while upholding company values.
• Maintain customer relationships during and after purchase (delivery reminders, issue resolution).
• Monitor competitor advertisements and services to stay competitive.
• Leverage social media to positively impact brand awareness and sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm seeks a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the right products. You will use digital tools to support an omnichannel shopping experience, placing the customer at the center of every interaction.

The role emphasizes product knowledge, relationship-building, and achieving sales KPIs while aligning with company values and initiatives. Enjoy growth opportunities and a performance-based pay structure.