Sleep Consultant — Uncapped Commission & 401(k) Match

Mattress Firm; Merced (CA); On-site; USD 65,000 - 79,000; Full time

Benefits offered by this job

401(k) with employer matching

Employee discounts

Get paid on-demand

Career growth opportunities

Job summary

Mattress Firm is seeking Sleep Expert professionals to elevate the in-store experience by acting as trusted sleep advisors and guiding customers to the right mattress with expert product knowledge. You will implement Mattress Firm selling programs using digital tools, ensuring a seamless omnichannel journey that centers the customer.

The role emphasizes uncapped commissions and a 401(k) match, with strong focus on building relationships, meeting sales KPIs, and delivering outstanding service

Qualifications

• Retail/sales experience preferred.
• Excellent communication and customer service skills.
• Ability to lift 50+ pounds.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Sales skills

Product knowledge

Relationship building

Digital tools

Omnichannel

Tools

CRM software

Job description

Mattress Firm is seeking Sleep Expert professionals to elevate the in-store experience by acting as trusted sleep advisors and guiding customers to the right mattress with expert product knowledge. You will implement Mattress Firm selling programs using digital tools, ensuring a seamless omnichannel journey that centers the customer.

The role emphasizes uncapped commissions and a 401(k) match, with strong focus on building relationships, meeting sales KPIs, and delivering outstanding service