Sleep Clinic Front Desk Coordinator

Salem Health; Salem (OR); On-site; USD 23,000 - 32,000; Full time

Job summary

Salem Health Sleep Clinic in Salem, Oregon is seeking a Medical Office Assistant to provide welcoming patient intake, scheduling, verification, and records management. You will ensure HIPAA compliance, accurate registrations, and smooth front-desk operations.

The role supports physicians and staff during four 10-hour shifts, delivering compassionate service and precise administrative support in a busy outpatient setting. Training and growth opportunities are offered within Salem Health.

Qualifications

• High school diploma or equivalent or 5 years' experience in a healthcare setting.
• Exceptional computer skills and the ability to quickly master multiple computer programs.
• Knowledge of business and office machines such as fax, telephone, computer and printer, copier as well as reception skills.

Responsibilities

• Greet and assist patients and visitors.
• Schedule appointments, follow-ups, and referrals.
• Manage phone calls and messages professionally.
• Verify orders and register patients accurately.
• Handle no-shows and late arrivals.
• Verify insurance, collect payments, and obtain authorizations.
• Maintain patient records and ensure HIPAA compliance.
• Enter charges and manage work queues.
• Update scheduling templates as needed.
• Compile data for reporting and performance tracking.
• Order and maintain supplies efficiently.

Skills

Customer service orientation

Attention to detail

HIPAA compliance awareness

Education

High school diploma or equivalent

Tools

EPIC experience

Job description

Salem Health Sleep Clinic in Salem, Oregon is seeking a Medical Office Assistant to provide welcoming patient intake, scheduling, verification, and records management. You will ensure HIPAA compliance, accurate registrations, and smooth front-desk operations.

The role supports physicians and staff during four 10-hour shifts, delivering compassionate service and precise administrative support in a busy outpatient setting. Training and growth opportunities are offered within Salem Health.