Sleep Clinic Clinical Coordinator - Patient Care

Star Sleep, LLC; Frisco (TX); On-site; USD 29,000 - 34,000; Full time

Job summary

Star Sleep, LLC in Frisco, TX is seeking a Clinical Coordinator to join our clinical team. You will manage a daily column of in-person patients, coordinate care with our doctors, and handle a range of appointment types with accuracy and compassion.

We provide comprehensive training, emphasize relationship-building with patients, and value detail-oriented team players who thrive both independently and collaboratively in a fast-paced sleep medicine setting.

Qualifications

• Value Reputation: Our name is everything! Every small action matters, so we expect you to be mindful of the big picture in everything you say or do.
• Adaptable to Change: We’re always evolving and forward-thinking. You approach challenges with a positive attitude, are open to learning, and are willing to break old habits to improve.
• Driven and Goal-Oriented: You are motivated by purpose, remain focused on personal and team goals, and thrive on achieving success, both individually and collectively.
• Do Whatever It Takes: You go the extra mile to support your team and make it happen for our patients. We value collaboration and the willingness to “do whatever it takes.”
• Do What You Say: You understand that trust is built on consistency. You honor your commitments and always follow through, even when it’s challenging.

Responsibilities

• Manage a column of in-person patients each day, handling communication before, during, and after appointments.
• Adhering to our standard of care put in place by our Medical Director.
• Establish a relationship link with the patient to ensure continuity of care.
• Complete clinical tasks including vitals, intra-oral scans, oral photos, pharyngometer, and rhinometer.
• Provide education to patients related to treatment options and their treatment plan.
• Assist with troubleshooting treatment plans during post-care appointments.
• Support medical and dental providers by conducting comprehensive patient pass offs.
• Send orders to labs with appropriate documentation when patients move forward with treatment.
• Take detailed notes throughout appointments and complete patient charts in a timely and accurate manner.
• Complete duties related to scheduling and patient payments with a high level of accuracy.
• Uploading required documents into EMR software when necessary

Job description

Star Sleep, LLC in Frisco, TX is seeking a Clinical Coordinator to join our clinical team. You will manage a daily column of in-person patients, coordinate care with our doctors, and handle a range of appointment types with accuracy and compassion.

We provide comprehensive training, emphasize relationship-building with patients, and value detail-oriented team players who thrive both independently and collaboratively in a fast-paced sleep medicine setting.