Patient Admin Lead: Front Office & Training

Star Sleep, LLC

Frisco (TX)

On-site

USD 63,039,000 - 71,635,000

Full time

3 days ago

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Job summary

Star Sleep & Wellness is seeking a full-time Assistant Patient Administration Manager for Frisco or Dallas. The role focuses on leading the front-office administration team, training new hires, and ensuring smooth daily operations across locations.

A strong emphasis on customer service and learning new technologies guides daily tasks. We value leadership, adaptability, and a proactive approach to managing workflows, with opportunities to mentor staff and drive positive patient experiences in a

Qualifications

Experience supervising administrative teams and providing coaching.
Onboarding and ongoing staff training; ensuring compliance.
Proficiency in front office workflows, scheduling systems, and high-volume periods.
Strong verbal and written communication for team engagement.

Responsibilities

Coordinate with Director on daily priorities and updates.
Assist Director with New-Hire training and celebrations; support recruitment tasks.
Lead weekly Front Administration leadership meetings and 1:1s; provide feedback to Director.
Rotate leading team huddles; develop ideas and prizes to keep team engaged.
Monitor training progress and ensure policy compliance across locations.
Oversee daily workflows; supervise administrative staff; escalate issues as needed.