Bilingual Clinical Coordinator

ADP, Inc.; Frisco (TX); On-site; USD 29,000 - 34,000; Full time

Job summary

Star Sleep & Wellness in Frisco, TX, is seeking a Bilingual Clinical Coordinator to join our clinical team. You will manage a patient column, coordinate appointments, and support doctors and mid-level providers with a range of clinical tasks.

We value relationship-building, attention to detail, and the ability to work both independently and as part of a team. Training is provided, and bilingual English/Spanish is required to communicate with our diverse patient base.

Qualifications

• Bilingual in English and Spanish required.
• Experience in healthcare not required; training provided.

Responsibilities

• Manage a column of in-person patients, handling communication before, during, and after appointments.
• Adhere to standard of care set by Medical Director.
• Build relationships with patients to ensure continuity of care.
• Perform clinical tasks: vitals, intra-oral scans, oral photos, pharyngometer, rhinometer.
• Educate patients on treatment options and plans.
• Troubleshoot treatment plans during post-care appointments.
• Support medical/dental providers with patient pass-offs.
• Send lab orders with proper documentation for treatments.
• Document notes and complete patient charts timely and accurately.
• Handle scheduling and patient payments with accuracy.
• Upload required documents into EMR when needed.

Skills

Bilingual (English & Spanish)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Bilingual Clinical Coordinator

Frisco, TX, US

Salary Range: $21.00 To $25.00 Hourly

About Star Sleep & Wellness
At our practice, we are dedicated to providing exceptional care for patients with sleep disorders. We go beyond traditional medical practices by building lasting relationships with our patients and offering personalized, lifetime care. As a forward-thinking team, we’re constantly at the forefront of innovations in dental sleep medicine. Learn more about our team and our mission at www.StarSleepWellness.com.

About the Position

Star Sleep & Wellness is ready to welcome new talent to our Clinical Team at our Frisco location! We are excited to continue the growth of our practice with new additions to the team that are passionate about patient care and can add value to our workplace culture.

As a key member of our Clinical Team, you will collaborate closely with our doctors and mid-level providers to diagnose and treat sleep disorders. You will also manage your own patient column and handle a variety of appointment types daily. The ideal candidate is relationship-driven, highly detail-oriented, and comfortable working both independently and within a team. While education and experience in the medical field is appreciated, this is not required. We are willing to train individuals with a desire to work in healthcare! All new team members receive comprehensive, in-depth training to ensure their success in the role.

Being bilingual in English and Spanish is a requirement for this position.

Key Responsibilities

• Manage a column of in-person patients each day, handling communication before, during, and after appointments.
• Adhering to our standard of care put in place by our Medical Director.
• Establish a relationship link with the patient to ensure continuity of care.
• Complete clinical tasks including vitals, intra-oral scans, oral photos, pharyngometer, and rhinometer.
• Provide education to patients related to treatment options and their treatment plan.
• Assist with troubleshooting treatment plans during post-care appointments.
• Support medical and dental providers by conducting comprehensive patient pass offs.
• Send orders to labs with appropriate documentation when patients move forward with treatment.
• Take detailed notes throughout appointments and complete patient charts in a timely and accurate manner.
• Complete duties related to scheduling and patient payments with a high level of accuracy.
• Uploading required documents into EMR software when necessary

About You

Regardless of position in the organization, these are the core values we look for:

• Value Reputation: Our name is everything! Every small action matters, so we expect you to be mindful of the big picture in everything you say or do. You’ll be an ambassador for the practice’s reputation.
• Adaptable to Change: We’re always evolving and forward-thinking. You approach challenges with a positive attitude, are open to learning, and are willing to break old habits to improve.
• Driven and Goal-Oriented: You are motivated by purpose, remain focused on personal and team goals, and thrive on achieving success, both individually and collectively.
• Do Whatever It Takes: You go the extra mile to support your team and make it happen for our patients. We value collaboration and the willingness to “do whatever it takes.”
• Do What You Say You understand that trust is built on consistency. You honor your commitments and always follow through, even when it’s challenging.

Does This Sound Like You?

Additional Information

Candidates selected to move forward in the hiring process will be asked to complete a Berke Assessment. You are welcome to complete it in advance:

https://StarSleep.asmt.io/X447CK9FA/StarSleep

Due to high patient and clinic volume, please do not call or visit the office regarding your application status. We carefully review every application and will contact candidates whose experience aligns with our hiring needs.

Thank you for your interest in Star Sleep & Wellness. We look forward to hearing from you!