Sleep Center Operations Coordinator

University of Miami; Miami (FL); On-site; USD 40,000 - 50,000; Full time

Job summary

University of Miami Sleep Center is seeking a Clinical Business Operations Representative 1 in Miami, FL. This full-time role handles front desk duties, patient scheduling, and coordination of sleep studies and related services.

The incumbent greets patients, answers calls, and supports pre- and post-care processes, ensuring timely information flow and adherence to service standards. Strong communication and organizational skills are essential.

Qualifications

• High School Diploma or equivalent/relevant experience
• No prior experience required
• Strong communication and customer service abilities

Responsibilities

• Answer incoming calls and triage inquiries for the Sleep Center
• Schedule, reschedule, and cancel sleep center appointments
• Coordinate HSAT, device pickup/return, and patient education materials
• Document patient communications and scheduling actions in the electronic systems

Skills

Customer service

Communication

Organizational skills

Education

High School Diploma

Job description

University of Miami Sleep Center is seeking a Clinical Business Operations Representative 1 in Miami, FL. This full-time role handles front desk duties, patient scheduling, and coordination of sleep studies and related services.

The incumbent greets patients, answers calls, and supports pre- and post-care processes, ensuring timely information flow and adherence to service standards. Strong communication and organizational skills are essential.