Pediatric Front Desk & Scheduling Specialist

Hoag Hospital Irvine; Irvine, Northern (CA, KY); Hybrid; USD 40,000 - 52,000; Full time

Job summary

Hoag Medical Group is seeking a Front Office Assistant for Irvine Pediatrics to support patient flow and front desk operations in Irvine, CA. The role involves greeting visitors, answering phones, collecting demographics, and entering data into medical records.

Responsibilities include scheduling, confirmations, and communicating changes to staff, while maintaining patient confidentiality and assisting with tests and procedures as needed.

Qualifications

• High School Graduate or equivalent education and experience required.
• Knowledge of Microsoft Office Suite, including Outlook, Word, Excel, required.
• Clerical experience to include filing, calculator, and telephone skills required.
• Typing skills of minimum 35 WPM required.
• Minimum one (1) years' medical front office or equivalent administrative experience required.
• Working knowledge of medical terminology, anatomy required.
• Two years' (2) medical front office experience preferred.
• Experience within an acute healthcare system environment preferred.
• Knowledge of healthcare database systems preferred.
• Understanding of insurance procedures preferred.
• Bachelor's degree in healthcare-related field preferred.

Responsibilities

• Greet visitors and answer telephones.
• Enter patient demographics and clinical information into the medical record.
• Schedule coordination, confirmations, cancellations, and rescheduling.
• Maintain patient confidentiality and accurate chart documentation.
• Assist with coordinating patient tests and procedures as directed by staff.
• Prepare charts and support department scheduling with timely communications.

Skills

Front office experience

Typing 35 WPM

Microsoft Office Suite

Medical terminology

Healthcare database systems

Insurance procedures

Customer service

Education

High School Diploma or equivalent

Bachelor's degree in healthcare-related field preferred

Tools

Microsoft Office Suite

Job description

Hoag Medical Group is seeking a Front Office Assistant for Irvine Pediatrics to support patient flow and front desk operations in Irvine, CA. The role involves greeting visitors, answering phones, collecting demographics, and entering data into medical records.

Responsibilities include scheduling, confirmations, and communicating changes to staff, while maintaining patient confidentiality and assisting with tests and procedures as needed.