Patient Access & Scheduling Specialist

City of Hope, Inc.; Newport Beach (CA); On-site; USD 40,000 - 50,000; Full time

Job summary

City of Hope, Inc. is seeking a Patient Office Representative II in Newport Beach, California, responsible for the check-in and check-out of patients, managing appointments, and supporting clinical staff. The ideal candidate will have experience in medical front office roles and proficiency in medical terminology.

Key responsibilities include welcoming patients, handling phone inquiries, ensuring accurate scheduling, and performing clerical tasks efficiently. This role demands strong customer service skills in a fast-paced setting.

Qualifications

• Experience in medical front office in a clinic or hospital setting is essential.
• Knowledge of Medical Terminology is required.

Responsibilities

• Check-in and check-out of patients efficiently.
• Collect co-pays, and prepare weekly deposits.
• Schedule all patient appointments and manage confirmations.

Skills

Customer Service

Medical Terminology

Scheduling

Clerical skills

Education

High school diploma or equivalent

Job description

City of Hope, Inc. is seeking a Patient Office Representative II in Newport Beach, California, responsible for the check-in and check-out of patients, managing appointments, and supporting clinical staff. The ideal candidate will have experience in medical front office roles and proficiency in medical terminology.

Key responsibilities include welcoming patients, handling phone inquiries, ensuring accurate scheduling, and performing clerical tasks efficiently. This role demands strong customer service skills in a fast-paced setting.